Fuze Desktop and Web

What's New?

• Fuze Web
• Fuze Desktop

Basics

• Fuze Desktop and Web Overview
• Installing Fuze
• Sign In to Fuze Desktop or Web
• Get Set up
• Recent and Favorites lists
• Profile

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Chat

• Chat Overview
• Receiving a Message
• Send a Message
• Edit and Delete a Message
• Mentions, Sharing, and Emoji

Calls

• Calling with Fuze
• Emergency Services - Fuze Desktop
• Placing a Call
• Receiving a Call
• Preferred Device
• Call History

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Meetings

• Meetings Overview
• Meeting Types
• Webinars
• Start a Meeting
• Join a Meeting
• Schedule a Meeting

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Groups

• Groups Overview
• Create a Group
• Add People to a Group
• Group Chat Features
• Viewing and Accessing Group Details
• Remove People from a Group

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Guests

• Overview
• Join a Meeting or Webinar as a Guest
• Inviting Guests - A Friendly Reminder
• Invite a Guest
• Using Fuze - A Guide for Guests
• Managing and Deactivating Guests

Settings

• Settings Overview
• Calls Settings (Including Click-to-Call)
• Audio & Video Settings
• Notifications Settings
• Meeting Settings
• App Behavior Settings

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Tips and FAQs

• Frequently Asked Questions
• Quick Tips - Fuze Desktop and Web

Fuze Portal for End Users

• Fuze Portal Training Videos
• Portal Overview
• Set your Voicemail PIN
• Listening to Call Recordings
• Call Handling and Call Forwarding
• Voicemail Recordings and Settings

Faxing

• How to Send an eFax

Requirements and Optimization

• Fuze Desktop System and Network Requirements
• Fuze Web System and Network Requirements

Troubleshooting

• Blocking Numbers
• Retrieve your Username and reset your Password
• Bluetooth Device
• Audio Driver Realtek Built-in Audio
• Muted Audio from Mic
• HDMI Audio

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