Contact Center

Getting Started with Fuze Supervisor Console

• Fuze End User Self-Service Enablement Guide
• Supervisor Console overview
• Manage Queues screen
• Queue details screen
• Call Monitoring

Getting Started with Fuze Contact Center

• Fuze Contact Center Overview
• Log In
• Installation for Mac Users
• Call Monitoring
• Call Flow Manager and Fast Pass

Training Videos

• Fuze Contact Center Training Videos for Attendants

Training Course Guides

• Fuze Contact Center Training Course Guides