This article provides details about prerequisites, as well as installation and configuration for Fuze Rooms.
The following sections provide more information:
- Physical requirements
- Tips and Best Practices
- Setting up a Mimo Vue touch display
- Automatic Updates
- Appendix: System Requirements
Fuze Rooms extends the power of Fuze unified cloud communications to conference rooms and meeting spaces of all sizes and locations. Fuze Rooms is available for Microsoft™ Windows™ and macOS™, supporting a wide range of USB speakerphones and cameras, making it easy to deploy with existing off-the-shelf hardware.
The following requirements must be met before your organization can use Fuze for Rooms:
Fuze Rooms license
A specific license is required for Fuze Rooms. Please contact your Fuze sales representative if you do not have a Fuze Rooms license.
Directory service recommendations
Fuze supports multiple directory services. We recommend configuring your directory service so that users in your organization can reserve rooms in which Fuze Rooms is installed.
Fuze user accounts for each Room
A Fuze user account must be provisioned for each room using a Rooms-specific SKU. Please contact your Fuze support representative to provision and manage Fuze Rooms users.
At this time you cannot create Fuze Rooms users with Fuze Hub.
Mimo Vue touch display (optional)
Fuze supports Mimo Vue touchscreen monitors for meeting administration in Fuze Rooms. See Setting up a Mimo Vue touch display for more details.
Ensure that the following are set up and configured to work together in your conference room:
- Conferencing hardware. Please see our Recommended Hardware guide for details.
- A Mac or Windows computer.
These must meet the minimum system requirements. A wired network connection is strongly recommended.
- HDMI display(s).
If you are using dual displays, set up your display for extended desktop.
These installation instructions apply to both Mac and Windows versions of Fuze Rooms.
A dedicated Fuze Rooms user account(s) and associated email addresses are required for Rooms. See Prerequisites for details.
- Log in to the dedicated conference room computer on which you want to install Fuze Rooms.
- From the conference room computer, log in to the email account for the room and open the Fuze user account activation email.
Follow the steps in the email to create your Room user credentials and activate the user account for the room.
The Room user account credentials can also be proactively defined in the Portal.
- Depending on the type of computer that is set up in the room, download Fuze for Windows or macOS.
The Per-machine installation location is: C:\Program Files (x86)\Fuze
The Per-user installation location is: C:\Users\dfinn\AppData\Local\FuzeBox\Fuze\Fuze.exe
If Fuze does not open automatically after the installer completes, navigate to the Fuze executable file and open it.
Fuze Rooms uses the same installer as Fuze Desktop.
- Using the account credentials you created in step 3, log in to Fuze Rooms.
- Test the audio and video settings in your Fuze Room.
- Open the Profile menu
- Click Settings
- Click Audio/Video.
Tips and Best Practices
To make it easy for your users to access and use Fuze Rooms, we recommend the following:
- Add a Fuze Rooms quick launch or other shortcut to the room computer.
- Set up the room’s user account so that a password is not required, or configure the computer to automatically log in.
- Configure the room computer to restart on a nightly basis so that the latest version of Fuze Rooms is always installed.
- Configure the computer to automatically download and install software updates for the operating system and conferencing hardware whenever updates are available.
Setting up a Mimo Vue touch display
After successfully completing the Installation, set up a Mimo Vue touch display to simplify user meeting administration with Fuze Rooms.
We recommend connecting a standard keyboard in your Fuze Room while setting up the Mimo Vue touch display. You can configure the Mimo Vue to display an on-screen keyboard as part of the setup process.
- Configure Windows to use a touch controller:
- Open the Start menu.
- Type "Calibrate the screen for pen or touch input", and click the Control panel option when it appears in the windows menu. The Tablet PC Settings screen that appears.
- In the Display options section, select MIMO Monitor in the Display drop-down list.
- Click or tap Calibrate. Follow the touch prompts to calibrate your Mimo device.
- When the calibration is complete, click or tap Yes in the dialog that appears.
- Enable the on-screen keyboard (optional):
- right-click or long press on the windows taskbar.
- In the menu that appears, click or tap Show touch keyboard button.
You can also automatically hide the taskbar on the Mimo by enabling the setting Automatically hide the taskbar in desktop mode setting in the Taskbar Settings screen (right-click or long press on the taskbar and select Taskbar Settings).
- Configure the macOS to use a touch controller:
- Download the appropriate DisplayLink display driver.
- Download the appropriate Mac OS X Touchscreen Driver.
Important: This driver costs $35.00.
- Click the Apple menu.
- Click System Preferences.
- On the Display tab in System Preferences, open Optimize for and select MIMO monitor from the drop-down.
- Make sure the Best for MIMO monitor checkbox is selected.
- On the Arrangements tab in System Preferences, clear Mirror Displays check box.
- Click and drag the displays to your setup preferences.
- Configure Fuze Rooms to use a touch controller. See the following section.
Configure Fuze Rooms to use a touch controller
- Open the Room’s profile menu.
- Click or tap Settings.
- Click or tap Touch Controller.
- Enable the Use a touch controller setting.
If your Mimo device and Rooms screens are arranged correctly, the screens are displayed as follows:
The screen with the gray background is designed to be used with touch screens. If the screens do not appear on the correct displays, you can re-arrange them via the Choose your touch screen setting.
To help your organization to stay up to date with the latest versions of Fuze Rooms, Fuze Rooms installations update automatically when a new version is available and while the room is not in use.
Appendix: Configure a Mimo to work with a Crestron Display (Windows-only)
If your organization uses a Crestron display in your conference rooms, you can configure your display to work with a Mimo device by taking the following steps:
- Click Start.
- Type "display" and select the Display Settings option. The Display Settings screen opens.
- In the Multiple Displays drop-down list, select Extend these displays.
- In the Display area, click and drag the Mimo monitor (screen #1 below) a location that is physically relevant how the displays are positioned in your conference room (we suggest below the large screen).
- Make Mimo the primary monitor by selecting it in the Display area, then selecting the Make this my main display check box in the Multiple Displays area.
- Follow the steps described in Setting up a Mimo Vue touch display (windows).
- Restart Fuze Rooms.
- If both screens are shown on the Mimo, move Room window to the main (Mimo) screen as follows:
- Restart Fuze. The screen configuration is saved so that the Room screen always displays on the Crestron screen, and the touch control to the Mimo.If this configuration is not retained after restarting Windows, you can follow the steps above to restore the correct screen configuration at any time.
Appendix: System Requirements
Fuze Rooms is available for macOS and Windows systems that meet the following requirements:
|Size||95 MB||106 MB|
|Operating System||macOS® 10.11, 10.12 or later||Windows® 7 SP1, 8, 10 or later and Microsoft® .NET Framework 4.5.2 or later|
|Memory||8 GB RAM||8 GB RAM|
|Graphics||128 MB of video||64 MB of video memory|
|Processor||Intel® Core Duo 2.66 GHz or faster||Intel® Core Duo 1.87 GHz, AMD Athlon™ 64 x2 4200+ or faster|