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Fuze Desktop System and Network Performance Requirements

Your system must meet or exceed the following requirements to successfully install and use Fuze Desktop.

If you are using Fuze Desktop, you can run Fuze Checkup before joining a meeting or call to check your account, audio, and network quality directly in the application.

Operating system

Requirements

macOS

Size: 489.5 MB
Operating System: macOS® 10.13, 10.14, 10.15, and 11.0 or later
Memory: 8 GB RAM
Graphics: 128 MB of video memory
Processor: Intel® Core Duo 2.66 GHz or faster

Windows

Size: 530.5 MB
Operating System: Windows® 7 SP1, 8, 10 or later and Microsoft® .NET Framework 4.5.2 or later
Memory: 8 GB RAM
Graphics: 64 MB of video memory
Processor: Intel® Core Duo 1.87 GHz, AMD Athlon™ 64 x2 4200+ or faster

 

Fuze Desktop Network Requirements

Additionally, the following are the minimum bandwidth recommendations and requirements for meetings in Fuze Desktop.

Meetings feature

Requirements

Video

200-300 KBPS per-participant for meetings with video.

Fuze does support a low resolution mode for video, which keeps each video stream at ~200kbps and screenshare at 300kbps.

Screen share

100 KBPS when someone is sharing their screen.

When sharing your screen, video drops to a lower profile which has a max of ~100kbps per-stream. For relatively static content, video can drop below 10kbps and screenshare can drop below 30kbps.

Audio

~30kbps (or ~10kbps when muted).

This means that a 4-5 participant meeting is possible at 1 mbps up/down.

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