This article provides troubleshooting tips for general poor quality audio, video, and microphone in calls or meetings.
Related Fuze error message
Your UDP may be blocked by the meetings server, which may contribute to audio or video quality issues
If you're on a call or meeting in Fuze and you experience poor quality audio, video, or other problems this may be the result of a blocked User Datagram Protocol (UDP) port on the meetings server.
One or more of the following issues may occur under these circumstances:
- Choppy or low quality audio or video
- Long audio delays
Fuze recommends contacting your IT department for assistance if you experience these issues along with the related error message.