With the Fuze for Office365 Connector, you can place calls using click-to-call or the dial pad.
The following sections provide more detail:
Fuze for Office 365 allows you to call people from Outlook with a single click.
To call someone, simply open an email that includes them.
If the Fuze for Office 365 pane is open, available phone numbers are automatically displayed, including from within the email and/or stored in your Microsoft contact information for them.
Click a number to start a call using your preferred device.
Note: See the article Fuze for Office 365 Settings to learn more about configuring your preferred device.
Note: If your Fuze for Office 365 pane is not displayed, you can display the pane in the following ways:
Click the Fuze icon on the Home tab of the Outlook ribbon.
Click the Fuze icon in the email toolbar.
You can also use the dial pad in Fuze for Office 365 to make calls.
To place a call using the dial pad:
- Navigate to the dial pad tab in the Fuze for Office 365 pane.
- Enter the number you want to dial using the your keyboard, or the number buttons on the dial pad.
- Click Call to start the call.