Within Settings, use Calls and voicemails to configure when and how Fuze Mobile uses Wi-Fi, cellular data, or cellular minutes when you make calls or check your voicemail. Additionally, if your Fuze account is associated with multiple phone lines, you can select the phone number you want to use as the default.
With the release of Fuze 6.13, we introduced the ability to enable visual notifications of incoming calls for members of a pickup group. Please refer to Installing Fuze Mobile to download and install the latest version of Fuze Mobile.
Navigate to one of these sections to view additional information about configuring call settings:
Tap Network settings to open Call with Fuze using and configure when and how Fuze uses your cellular data.
Wi-Fi, cellular data or minutes (default selection): Calls are placed and received using VoIP (Voice over Internet Protocol) if you are connected to the internet via Wi-Fi, or cellular data if Wi-Fi is not available. If carrier data (3G/4G/LTE service) is not available, Fuze switches to carrier minutes for calls.
Wi-Fi or cellular data: Calls are only placed and received using VoIP when you are connected to the internet via Wi-Fi, or cellular data.
Cellular minutes only: Calls are only placed and delivered using carrier minutes.
Use cellular data for calls: When enabled, Fuze Mobile automatically switches cellular data for VoIP calls when Wi-Fi is not available. This setting is OFF by default. If this setting is switched OFF, and Call With Fuze Using is set to Wi-Fi or Cellular Data, VoIP calls can only be made when your device is connected to WiFi.
Recommend cellular minutes: Enable this setting to have Fuze Mobile prompt you to switch to cellular minutes if Wi-Fi or cellular data is not available.
If Wi-Fi is not available, tap Voicemail over data to enable Fuze to use your cellular data to listen to voicemails.
Data rates may apply if you enable this feature.
Tap Default Fuze number to view the phone numbers associated with your Fuze account.
Default Fuze number is available only if your Fuze account is associated with multiple phone lines.
If you are a member of a pickup group, you will be able to see, accept, and ignore incoming calls that are directed to any member of your pickup group.
Pickup Groups need to be configured by your IT administrator in the Fuze Portal by navigating to UC Configs > Pickup Groups. Once your extension has been added to a pickup group, you can see and answer calls for a member of that group.
By default, visual notifications for pickup groups are disabled in Fuze Mobile. You can enable this feature by toggling the option for Receive pickup group calls.
See the following articles for details about other features and options available on the Fuze Mobile settings screen: