We have included answers to some frequently asked questions regarding resetting your password, installing Fuze, inviting guests, accessing your voicemail, configuring your voicemail, navigating the voicemail menu, changing your voicemail PIN, transferring calls, sharing your screen during a meeting, chatting during a meeting, and accessing Fuze Hub.
General
How do I change my voicemail PIN?
How do I block a phone number?
Does Fuze offer HIPAA compliant solutions?
Calls
How do I transfer a call to voicemail?
Meetings
What's the difference between a large meeting and a webinar?
How do I invite someone to an ongoing meeting?
How do I access meeting notes from a recent meeting?
How do I access meeting recordings?
Chat
Can I chat during a meeting or voice call?
How do I format text in a chat?
How do I edit or delete a chat conversation?
How do I search my chat history?
Desk Phones
What desk phone manufacturers do you support?
How do I configure my voicemail?
How do I navigate the voicemail menu?
How do I change my voicemail PIN from my device?
How do I configure call forwarding on a Polycom device?
IT Admins
Where do I submit and/or view the status of my Support request? (login required to view content)
Do you have a community for Admins? (login required to view content)
To gain access to the Fuze Community, please contact your Fuze account manager for assistance.
Fuze Mobile
Does Fuze Mobile use my phone’s data plan?
How can I download and install Fuze Mobile?
How do I screen share during calls?
How do I access the settings screen?