This article provides troubleshooting tips for audio issues experienced as a result of network issues.
Related Fuze error message
The current network quality is sub-optimal and call or meeting quality issues may be experienced.
If you're using Fuze and you move to a different network (i.e., you move from your office to your home network), you may encounter this issue when making calls.
One or more of the following issues may occur under these circumstances:
- Audio on calls may be unavailable.
- Calls may fail.
This issue may be the result from sub-optimal network conditions.
If you are the network administrator or owner (i.e., you are on your home network), ensure that your network and/or network settings are optimized, or relocate to your last known optimal network (e.g., your workplace).
If you require further assistance, we recommend contacting your network administrator or IT department.