This article provides troubleshooting tips for issues related to antivirus software when using Fuze.
Related Fuze Error Message
Antivirus software on this computer may interrupt calls or meetings.
If you experience missed calls or other call issues while using Fuze, your antivirus software may be interfering with Fuze apps on your device.
One or more of the following issues may occur under these circumstances:
- Missed calls
- No audio when on calls
- Dropped calls
- No audio or video when in meetings
Fuze recommends contacting your IT department for assistance if you experience these issues or the related error message.
For configuration information and requirements for implementing Fuze services, please refer to Fuze Service Requirements.