Use the Audio/Video section in Settings to configure, test, and set your default camera and audio devices that Fuze Desktop uses for calls and video meetings.
Click ESC to exit and save your changes at any time.
The following sections provide more detail about each of the settings areas.
Microphone & Speaker Options
Use the Microphone & Speakers section to select and test the default microphone and speaker or other audio device that you want Fuze to use for calls and meetings.
You can also change these options in the audio and microphone settings in the calls and meetings screens.
Configuring and testing your Microphone or speakers
- Click the drop-down list that displays your current microphone and speaker settings.
- Select More Options.
- In the Speaking via drop-down, select your microphone.
- Speak into your microphone and confirm the microphone is receiving your voice using the green sound level bar.
- In the Listening via menu, select your speaker or headset.
- Click Test.
If your speakers are connected correctly, you hear a sound.
If you do not see your external USB or Bluetooth device in the audio options drop-down lists, confirm that they are connected to your computer and turned on.
Advanced Microphone Options
Expand the Advanced area to configure advanced options for the active microphone.
Acoustic echo cancellation
Improves voice quality by preventing echo.
Automatic gain control
Adjusts microphone sensitivity automatically based on where participants are seated, making the conversations clearer for all participants
If you're using a device with built-in microphone and speakers (e.g., a laptop), we recommend enabling both Acoustic echo cancellation and Automatic gain control for the best experience.
Camera options
Note You can click ESC to exit and save your changes at any time.
The following sections provide more detail about each of the settings areas.
Camera Settings
Use the Camera section to set, configure, and test your default camera and audio devices that Fuze Desktop uses for calls and video meetings.
Configuring and testing your camera
Click Change. The Audio & video (green room) screen appears, which includes options to select and test your audio and video devices.
See Audio & Video preview for more details.
Advanced Camera Options
The Advanced Camera Options allow you to configure your video settings based on your bandwidth requirements.
By default, Fuze uses Good (SD) video quality, but you can select your video settings based on your bandwidth (internet connection speed) and connection quality using the information provided for each option.
Show preview and options before joining meeting
When this setting is enabled, an audio/video options preview window (also known as a green room) is displayed before you join each meeting. This allows you to adjust your video and audio settings before joining.
See Audio & Video preview for more details.