Use Connected accounts to link your Google, Office 365, and Salesforce accounts to Fuze.
Looking for information on Fuze Connect and connecting your organization's CRM to Fuze? Please refer to Fuze Connect User Guides.
Configure the available settings to access your contacts, connect your Fuze status to your calendar, and display file previews for Google Drive or OneDrive uploaded during chats.
You can click ESC to exit and save your changes at any time.
If Fuze becomes disconnected from a Google or Office 365 account (e.g., your username or password changes, or your account expires, etc.), a pop-up notification is generated automatically in Fuze that gives you the option to sign in or disconnect the account.
Import my Google contacts
When activated, your Google contacts are made available within Fuze. You can search, call, or send SMS messages to contacts, and identify incoming calls from contacts.
Show meetings from my Google calendar ...
When activated, any upcoming meetings on your calendar in Google that contain Fuze Meeting links are displayed in the meetings drop-down list in Fuze.
Additionally, your Fuze presence status updates automatically to Busy when you are in a meeting.
You can also use Fuze notification settings to receive pop-up notifications for upcoming meetings.
Show previews when I share Google Drive files in chat
When activated, a preview of any shared Google Drive files is displayed when you upload or share the file in a chat.
Office 365
Import my Office365 contacts
When activated, your O365 directory contacts are made available within Fuze. You can search, call, send SMS messages to contacts, and identify incoming calls from contacts.
Show meetings from my Office365 calendar ...
When activated, any upcoming meetings on your calendar in O365 that contain Fuze meeting links are displayed in the meetings drop-down list in Fuze.
Additionally, your Fuze presence status updates automatically to Busy when you’re currently in a meeting.
You can also use Fuze notification settings to receive pop-up notifications for upcoming meetings.
Show previews when i share OneDrive files in chat
When activated, a preview of any shared OneDrive files is displayed when you upload or share the file in a chat.
Salesforce
Import my Salesforce contacts and show opportunities for customer accounts.
When activated, your Salesforce address book contacts are imported, and you can view opportunities for customer accounts in Fuze.
Connecting an account to Fuze
- Activate the setting that you want to use to link your account to Fuze.
A login window is displayed for the account. - Enter your credentials.
- Click Sign In.
The accounts are connected using the selected setting.