Use the Voicemail Settings tab in the Fuze Customer Portal to reset your voicemail PIN.
- Log in to the Fuze Customer Portal.
The Fuze Portal homepage is displayed.
- Click the Voicemail Settings tab.
- On the Voicemail Settings tab, click Change PIN.
The Change Voicemail PIN window is displayed.
- Enter your new voicemail PIN in the box.
- Click OK.
Fuze accepts your PIN only if the following criteria is met:
- Is at least 4 digits in length.
- Does not contain repeating digits (i.e. 4444 or 555)
- Does not contain sequential numbers (i.e. 1234 or 5678)
- Does not duplicate numbers from your associated DID phone number.
For example, if the last 4 digits of your DID are 5489, your PIN cannot include some or all of those numbers in that specific sequence.