Whether you are currently communicating with someone in Fuze or you are using other applications on your computer, Fuze always notifies you when you receive a call. For details about call notifications, please refer to Notifications Settings.
When you receive an incoming call, you can answer, decline, view the caller’s profile, or send them a chat message using the following buttons that are available:
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Answer the call |
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Decline the call |
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View the caller's profile |
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Open a chat conversation with the caller |
See Call Queues for details about transfer actions that are available if you are part of a call queue.
If you receive a call when Fuze Desktop is not in focus (running in the background of other applications), a Fuze Calls pop-up window is displayed.
