With the release of Fuze 6.20, we introduced the ability for users to screen share during a one-on-one chat conversation. Users with meetings permissions enabled can quickly and easily share their screen without having to start a call or a meeting. This new functionality is supported on Fuze Desktop, Fuze Web, and Fuze Mobile (in view-only mode).

While screen sharing from chat, audio and video capabilities are currently not supported. If you need to use audio and video functions, you can start a call or a meeting and initiate screen sharing at any time. For additional information, please refer to Screen Sharing During Calls and Screen Sharing During Meetings.

Review the following screen sharing sections:

• Starting a screen share
• Viewing a screen share

Starting a Screen Share from Chat

1. During a chat, click the Screen share button in the chat controls.

   

2. A window is displayed, prompting you to select the screen you want to share. You can select your entire screen or an application window.

   

3. After making your selection, click Share.

   

4. A Waiting for [recipient's name] message appears on your screen. It indicates the recipient has yet to start viewing your screen. Screen sharing menu options appear on your screen.

   

5. A notification message appears when the recipient of the screen share starts viewing your screen. While screen sharing, you can continue chatting with the recipient.

   

6. A notification message appears when the recipient of the screen share stops viewing your screen.

   

7. Click Stop sharing to end the screen share session.
8. A confirmation window is displayed. Click End session.

   

Viewing a Screen Share from Chat

When a user initiates a screen sharing session with you, a notification message is displayed. The screen sharing icon is also displayed next to the user's name in your contact list.

1. Click the user's name from the list to open a chat window.

   

2. To view the screen share, click Watch or Watch Now.

   

3. The screen sharing content is displayed.

   

4. Click the chat icon in the top right corner to open a chat window next to the screen sharing content.

   

5. Click Exit to stop viewing the screen.
6. A confirmation window is displayed. Click Exit session.